Frequently Asked Questions
Q: Do you offer a free, no obligation quotation?
A: Of course. We are more than happy to visit your property at a time convenient for yourself and quote for the required works. If you don’t own the property and are looking for us to quote on work for a property you are looking at purchasing, this is chargeable with a fixed cost.
Q: We are/I Am looking to have an extension built and need advice on handling our application with the council, can you help guide us as part of your service?
A: Yes. James has an excellent relationship with the City Council in which he is held in the highest regard by multiple building control personnel. Please look at our job photographs to see why.
Q: Can you source all required materials and project manage our required works?
A: Yes. The vast majority of our jobs include us sourcing all materials, handling all personnel and ensuring the project is completed to the highest standard. This is inclusive in our service. Our experience has shown that customers who attempt to project manage multiple tradesman and sourcing materials themselves more often than not turns into a false economy with no savings and increased overall costs. You will have a much better experience contracting a company to complete your project from start to finish.
Q: Would we/I be able to view previous construction projects of similar size and requirements?
A: Yes. We do with this most prospective customers. During the time frame of a project being completed, we build excellent relationships with our customers. They are usually delighted to show you the projects/work we have completed for them.
Q: Is there a waiting list for desired work to be started?
A: This depends on your requirements. It is best to contact us for an accurate answer.
Q: Are you Gas Safe Registered?
A: Yes. Gas works are completed by our group member, James Foy Plumbing (Gas Safe ID: 563549).
Q: Who manages the projects?
A: James himself manages all projects. He will be your point of contact throughout the process.
Q: How are payments handled and dealt with?
A: Payment is absolutely not required upfront. All respectable building companies will not require the full balance upfront. A detailed contract will be drawn up which will state set milestones customised to your project/works when interim payments will be required. The final payment will be required only once all works are completed. Our most common payment terms are between 3 and 4 intervals.
Q: Can you guide us through the design process of larger works?
A: Yes. We can have our architect draw up your plans and James, with his decades of experience, can offer advice and suggestions to match your budget.
Q: Are all the photographs on your website of your work?
A: Absolutely. All photographs document projects our company have completed.
Q: We are looking at purchasing a property and would like an estimate for our desired works. Is this service free?
A: No. If you own the property we are happy to offer free quotation. Otherwise, it is costed at a one off fee of £40.00 per property. This is because the chances of the works actually happening are slim due to the purchasing process, with many deals falling through. As you can probably appreciate, doing estimates for many properties that are not owned is very time consuming.
Q: How long are quotations valid for?
A: This is usually six months. If you require a longer price guarantee, please speak to us.